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Aesop Germany

Aesop Customer Service

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Frequently asked questions

What are your delivery options and shipping costs?
Where will my order be shipped from?
Can I cancel or amend my order?
What should I do if I haven't received my order?
How can I return my purchase?
What are your payment options?

This company is committed to accountability, transparency and continuous improvement.

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Sustainability

All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved, and a Certified B Corporation. Learn more.

This company is committed to accountability, transparency and continuous improvement.

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